Dbrij Resolve

A support desk with a website widget, portal and email in. Tickets close only when the customer confirms the fix.

One line widget install on any site
Tickets close when customers confirm, not before
Deputy drafts first answers from your articles
Kept promises earn a discount on your bill

What is Resolve?

Customer support where the customer can watch. They see the state of their own issue instead of wondering whether anyone read the email.

Who closes a ticket?

The customer confirms it is resolved. That single rule changes the incentive of the whole desk.

Do my customers need a Dbrij account?

No. A support channel can be opened for a client who owns nothing on Dbrij, and access is granted per channel.

Does it connect to the customer record?

Yes. A conversation attaches to the customer in Leads and to the invoices in Finance, so support is not blind to the commercial relationship.

What does it cost?

Resolve on its own is ₦6,500 or $8 per seat per month. It is also in the Customer Suite, in Dbrij One and in every core plan.

Dbrij is Nigeria’s company operating system: the first Nigerian built platform to put team chat, video meetings, email, HR, tax compliant payroll, customer support, marketing, analytics and cloud hosting in one product on one subscription.

Everything on Dbrij

Dbrij Projects: Fund milestones into escrow, lock acceptance criteria, and release money only when work is approved. Project management where payment is part of the process.
Dbrij Meetings: HD video meetings with live captions, recordings and Deputy, the AI attendee that writes notes and turns action items into tasks. Free to start.
Dbrij Slots: Share a booking link, let clients pick a time, and meet on Dbrij. Availability rules, reminders and video calls in one flow.
Dbrij Office: A personal voice and video room with an open door. Teammates drop in, knock, or wait in the hallway, just like a real office.
Dbrij Mail: Email at yourcompany.com inside Dbrij. Mailboxes, shared aliases, DKIM and deliverability handled, connected to chat and tasks.
Dbrij Arena: Company games with real leaderboards, badges and kudos. Trivia and challenges your whole team can join from chat.
Dbrij Access: Roles, capabilities, direct grants with expiry and a full audit trail. See and control exactly who can do what across every Dbrij product.
Dbrij Hosting: Push code and Dbrij builds, deploys and watches it. Managed databases, custom domains, TLS, backups, uptime alerts and SEO tools.
Dbrij Docs: Write documents, build spreadsheets and present slides inside Dbrij. Versioned files, e-signatures with external signers, and Deputy editing help.
Dbrij Finance: Invoices, requisitions, bills, petty cash, payslips, books and the full Nigerian tax picture with VAT, PAYE, WHT and CIT estimates in one place.
Dbrij Pulse: Every product your company uses rolled into one live dashboard. Ask Deputy questions about your own numbers in plain language.
Dbrij People: Employee files, org chart, leave, onboarding, reviews, letters and a public careers page. HR that executes instead of reminding.
Dbrij Proof: Proof reads your repository, maps every feature, then probes the live app so you know what works before your customers find out.
Dbrij Resolve: A support desk with a website widget, portal and email in. Tickets close only when the customer confirms the fix.
Dbrij Reach: Doors, QR codes, email campaigns, forms and referral rewards that tie real revenue to real sources. Attribution from paid invoices, not vanity clicks.
Dbrij Glass: Session replay, click and scroll heatmaps, rage click detection, funnels and retention. One script tag, inputs masked by default, no cookies.
Dbrij Leads: Contacts, deals and a pipeline board for your company. Bookings, emails and paid invoices become leads and timelines automatically.
Dbrij Ship: Over the air updates, feature flags and remote config for mobile apps. Push signed bundles to React Native and Capacitor apps, flags on every stack, rollouts that halt themselves.
Dbrij Auth: The security layer of Dbrij: one tap sign in approvals with number matching on your phone, passkeys, offline codes and recovery that actually recovers. Free with every account.
Dbrij Send: Send transactional and marketing email through one API from your own domain. A timeline on every message, broadcasts, automations and webhooks, with 3,000 free emails a month.
Dbrij Search: Put real search in front of your own data: typo tolerant, faceted and ranked, answered in milliseconds through one API call. A search only key is safe in a browser, and the free plan needs no card.
Dbrij Source: Host private git repositories with reviews, protected branches and backups you can actually restore, beside everything else your company runs on Dbrij.
Dbrij Forge: Describe the app you need and Forge builds a running one, with the code kept in your own repository so you are never locked in.
Dbrij Chief: Every company you run on one screen: numbers, people, money and risks, with Deputy briefing you daily on what actually needs you.
Dbrij Domains: Register domains including .ng, manage DNS, and connect them to hosting and company email with one click.
Dbrij Developer API: Add video meetings, chat, transactional email and support to your own product with a few REST calls. Keys, webhooks and usage billing included.